When placing a time sensitive order, please call to confirm that your order is being expedited.
All Next day air or 2-Day air orders please call 1-800-GO-RUGBY to confirm availability and freight costs.
To expedite an order we may ship directly from our factories at an additional charge.

How your order will ship

Please allow 7 to 10 business days for items to be delivered once your order is placed.

Our primary carrier is USPS, but your order might arrive via another carrier.
All of the available items in your order will ship together.
If you order an item that is not available, we will ship the available portion of your order
and send other items as they become available.

We use UPS Ground or USPS Priority Mail for all orders within the Continental United States.
We use USPS Priority Mail for all International, Alaska, and Hawaii orders.

A customer service representative will notify you if your items are on back order.
To expedite your order, please call 1-800-GO-RUGBY.

Are services available on weekends and Holidays?

Our shipping department operates Monday through Friday, excluding holidays.
Except where otherwise specified, shipping and delivery services are not available on weekends or holidays.

Additional Information

The rates shown are for regular UPS and USPS Priority Mail shipping, originating from our Illinois
distribution center and shipped within the United States.

All APO/FPO and international orders will be shipped via USPS Priority Mail and the receiver
is responsible for any duties or taxes that may apply to the order.

International freight/shipments do have additional costs above and beyond the standard/normal regular freight charges listed below.
These will be billed out seperately and will appear on your invoice.

Team orders, multiple box shipments, oversized packages (or unique dimensions) and invoices
greater than $750.00 are additional.

Next day air and 2-Day air charges are in addition to our normal rates.

Terms of Payment

We accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER.
We also accept checks and money orders, please call for details.
We cannot begin custom orders without a deposit. Net terms are available upon credit approval.